Full Feature List
Everything you need to sell tickets seamlessly, enhance the visitor experience, and improve operational efficiency — all in one powerful platform
Industry-leading ticketing software.
Packed full of features, our ticketing platform has every feature you’d expect to find, and a lot more you won’t be able to live without once you try them. Our platform is highly versatile, and constantly evolving. We’re ahead of the curve on industry trends and adaptive to specialist requirements. We’ve been perfecting a vast suite of features to meet the needs of any type of event, venue, or attraction and to help transform the way you sell tickets.
Customise - Make your event pages your own
AI assist for event descriptions
Use artificial intelligence to help you write clear and concise event descriptions that will attract more ticket buyers – in just a few clicks. Read more at our blog.
Create multiple organisations
Easily create and manage multiple organisations in our system, each with its own set of events, ticket types, and settings.
Custom backgrounds, logos, fonts, sharing images
Customize the look and feel of your event pages to match your own brand, website, and designs.
Charity Banners
Highlight your support for a charity with a customisable banner on your event pages.
Duplicate events
Easily duplicate existing events, settings, and ticket types saving you time and effort.
Email and Ticket Customisability
Customise text on both the email confirmation that ticket buyers receieve, and the .pdf e-tickets themselves. Or eschew the .pdfs completely.
Embed and Customise iframes
Embed your event pages in other websites or applications, sell tickets online via your website, and customize the look and feel of the iframes as much as you need.
Multi-language ticketing
Sell tickets online in up to 19 different languages, making your events accessible to a wider audience. Read more at our blog.
Ticket Grouping
Group tickets together to make it easier for buyers to navigate big events with lots of ticket types
Unlimited Events
Create as many events as often as you like in our highly adaptive system.
Unlimited ticket types, unlimited allocations
Within events, create an unlimited number of ticket types with unlimited allocations. Sell as much as you want.
White label ticketing and custom domains
White label your ticketing platform and use your own domain name and branding, giving your events a professional and polished look.
Sell - Sell tickets online with our easy to use platform
Apple/Google Pay support
Allow ticket buyers to pay for tickets using Apple Pay or Google Pay, making it a more convenient and secure way to purchase tickets.
Charitable donations
Allow ticket buyers to make a charitable donation to a cause of your choice when purchasing tickets and opt-in to gift aid if qualifying.
Custom booking fees
Charge a custom booking fee for tickets, which can be used to offset the cost of processing payments or to generate additional revenue.
Custom booking questions
Ask custom booking questions to ticket buyers, such as their name, email address, or contact information. This information can be used to personalize the ticket buyer’s experience or to market to them in the future.
Free tickets are free
We will never charge you for issuing free tickets, or running event registration for a free-to-attend event.
Low ticket warnings
Automatically display a warning when a particular ticket type is running low, at a threshold of your choosing, encouraging bookings.
Memberships
Create a membership scheme with annual or monthly charges, and a digital wallet pass. Perfect for season tickets, attraction memberships, club memberships and more.
Mobile optimised checkout
All our event pages and checkout process is mobile-friendly, enabling easy purchases for the majority of users who buy on their phones.
Payment plans
Allow ticket buyers to purchase tickets for an event in instalments, making it more affordable for them to attend. Read more at our blog.
Recurring/calendar events
Make selling regular events a breeze with our easy to set-up and customer friendly booking platform.
Refund protection
Offer refund protection to ticket buyers, so that they can get a refund if they are unable to attend an event – at no cost to yourself.
Seatmaps
Create and display seatmaps for seated events, selling individual seats or tables in any configuration e.g. a ballroom, a theatre, or a stadium. Attendees can pick their own seats or use an algorithim to pick the best available. Monitor ticket sales, seat availability, and attendance all in one place and re-use seatmaps across any number of events. See the demo in action.
Stripe & Stripe Checkout Integration
A seamless integration means we support 135+ currencies, and dynamically show the payment methods most likely to improve conversion.
Other payment processor support
We also support Paypal, Opayo, Axcess, iDEAL and Sofort payments, as well as our own card services.
Tour groups
Take bookings for large groups organised by tour operators such as holiday companies, or schools. See arrival dates and times for groups at a glance.
Timeslots
Allow ticket buyers to purchase tickets for specific time slots for an event, such as morning or evening sessions, or completely custom time slots. Read more at our blog.
Upsell addons and merchandise
Sell tickets online and then offer your customers addons, such as merchandise or food and beverage vouchers, at the point of purchase. Generating additional revenue for your event or raise charitable donations. See more at our blog.
Promote - Use our marketing tools to sell more tickets
Custom URL
Create a custom URL for your event page, so that it can be easily shared and remembered.
Discount codes
Create discount codes that can be used to offer discounts on tickets, either for a specific event or for all events.
Discount deals
Configure deals that allow you to charge different prices when customers book certain combinations of tickets. E.g, booking two adults and two children charges a special family rate.
Easily export mailing lists
Export GDPR-compliant mailing lists of opted-in customers and registrants in just a few clicks, at a moments notice.
Group deals
Encourage big bookings and reach into your individual networks of your fans using our unique Group Ticketing. Read more at our blog.
Landing pages
Easily create stylish and highly customisable mini-sites by using LIVE IT’s Landing Pages feature. See more at our blog.
Mailchimp integration
Integrate your ticketing platform with Mailchimp, so that your email database is always up-to-date with opted in sales.
Members only tickets
Create tickets that are only available to people who have registered for a membership.
Password protected bookings
Protect your event listings and bookings with a password, so that only authorized people can access them.
Public or private listings
Choose whether to list your events publicly or privately, so that they can be discovered on search engines or not.
Registration pages
Build hype, generate high-intent leads, and kick your event campaign off with a bang using our Registration Pages. See more at our blog.
Restrict bookings by email address
Restrict bookings to specific email addresses, as another means to control who can book tickets to a particular event.
Social sharing tools
Add social sharing buttons to your event pages, so that ticket buyers can easily share your events on social media.
Tracking and referral links
Create tracking and referral links for your events, so that you can track the performance of your marketing campaigns and identify your most effective sources of leads.
Report - Get insights into your ticket sales
Analytics & tracking code support
Add analytics code (Google Analytics or any custom pixel) to your platform to track website traffic and sales performance.
Dashboard overview
Get an overview of your sales and analytics data in an easy-to-read and configurable dashboard.
Full data exports
Export your data – all of it or just for selected events – in a variety of formats at the drop of a hat.
Google Looker integration
Integrate your live data with Google Looker to create custom dashboards and reports.
Sales overview
Get an overview of your sales performance, including sales by event, ticket type, and date.
Sales notifications
Receive notifications via email when sales are made or refunds are issued.
Webhooks support
Send booking data to other applications using webhooks.
Zapier integration
Integrate your events with Zapier to automate your event management tasks.
Organise - Manage your events and tickets
Account management / knowledge base
Call on the support of our expert staff whenever you need it, or consult our burgeoning knowledge base of articles and guides.
Box office
Scan and sell tickets with our versatile box office platform. It’s completely integrated with our main ticketing system so keeping track of numbers is easy. Whether you’re accepting cash, supplying your own PDQ, or using a LIVE IT payment terminal, our system is flexible to your needs.
Bulk import attendees
Import a list of attendees into your event and send them all tickets to save vast amounts of time otherwise spent manually creating bookings.
Bulk refund attendees
Refund tickets for multiple attendees at once with a bulk refund tool.
Chatbot set up
As an extra service, we can help you set up a chat bot for your website, to automate your customer service and slash both your workload and response times.
Configure sales tax
Configure sales tax settings for your platform to ensure that you are compliant with local laws.
Customer support / online help centre
Feel free to direct customers with ticket issues to us, where we’ll help them quickly and effectively. Likewise, they can consult our online help portal to resolve the most common issues themselves.
Essential event updates
Use our platform to contact all ticketholders for any given event via email. For GDPR reasons, this must only be used to provide essential event updates e.g. rescheduling.
GDPR compliant / you own all your own data
You own all of your data collected on the LIVE IT platform. You can export your data at any time. We do not use, share, or sell your data.
Mobile scanning app
Scan tickets to your event on any mobile device using our browser-based checkin app.
Multi-user access and access logs
Allow multiple users to access your organiser profile/event configuration, and track who has accessed what.
Printer support
Native system support for generating BOCA physical tickets, till roll payment receipts and conference badges. Bring your own device or rent one from us when you need it.
Qflow integration
We have a live API integration with Qflow, one of the most popular ticket scanning apps. Perfect for if you need offline ticket scanning.

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