Industry leading professional software.




Strong and Stable

Having provided our ticketing technology for over 3 years to one of the largest music festivals in the world, Ultra Europe, we have a proven track record in delivering high-traffic, high-volume sales.

Fully featured, fully loaded

Our system was built from the ground up for large-scale events and clients with special needs. Our versatile platform is constantly evolving to meet emerging industry trends and client requirements.

Integrated marketing

Enhance your campaigns through ticket generation that will not just engage your fans, but generate new ones. No gimmicks, useless e-flyers or homepage banners, our tools deliver proven quantifiable results.

Your brand

It's all about you. Whether using our hosted solution, white label, or embedded store, we provide you with a fully branded experience tailored for you. Your brand, your design, your store.

More power for you.

Although full client support is included as standard, our system has full admin-level self-service access. No feature, setting or data is inaccessible. Prefer to just jump in and do it yourself? Don’t want to wake up your account manager at 5 am? No problem.

Event management

Designed for power users, but accessible for anyone. You can create event pages in minutes and fully configure any feature instantly. Everything works just the way you expect it to.

Customer management

Whether you need to re-send a ticket, change a name, or refund a booking, you have full access and edit capabilities for your customer data.

Signing Everyone Up.

Making registration a viral and incredible sales tool has never been easier. Launch day is the most important day of your campaign and our registration tool is designed to maximise the effectiveness of your presale and increase interest with our social sharing tools.

Spread the word

As an optional or mandatory requirement, prompt registrants to share their registration on Facebook, Twitter and Linkedin and start building social interest in your event.

Simple Signup and GDPR Safe

Signing up is frictionless and rest assured, all data collected is GDPR safe for marketing purposes. Registrants receive automatic notification emails, customisable with your message.

Bringing Everyone Together.

Our unique Group Ticketing solution is designed to make ticketing a viral process. Through our solution, we have the ability to help you reach into the individual networks of your fans and grow your fan base organically.

Social Recommendation

Increase brand engagement by encouraging individuals to actively push your brand to their peers. Customers are incentivised to share their group amongst their friends and receive a complimentary ticket, or any other reward, upon successfully completing their group. The group leader is automatically sent their own unique page to share amongst their friends with built-in sharing functions.

Not an ambassador network

Unlike an ambassador network, which usually requires money, energy and years to build, and appealing only to power-sellers. This is a simple solution designed for mass-market appeal, convincing ordinary buyers who would usually only come in groups of 2 or 3 to find a couple of more friends to come along. It’s easy for the customer to understand, requires no management on your part and is effective from day one.

Spreading the cost.

Make your event affordable. Allow your customers to spread the cost with a deposit or multiple-stage payment plan, or run a recurring membership system. Payments are taken automatically, direct debit-style.

High completion rate

Our average payment plan completion rate is 97%, thanks to our built-in payment management. Customers are notified before payments are attempted, automatically warned of card expirations in advance and can update their payment details at any time.

Easy accounting

Our financial reporting make payment plans a breeze. Easily monitor the status of your in-progress bookings and produce financial projections of future payments due. You can set the exact payment amounts, payment dates and cut-off dates for in arrears bookings.

Take a seat.

Reserved seating made easy. Create a seat map for any kind of space for free or get us to help you. Attendees can pick their own seat, table, zone, or be assigned the best available.

Design your own

Effortlessly design your venue in minutes with the floor plan designer and use across multiple events. Whether you're designing a stadium, theatre, VIP table area, trade show booths or a conference, we have you covered.

Best seat in the house

An algorithm automatically suggests the best seats available to the customer, as well as accounting for orphan seats when making suggestions, reducing lone seats left available between larger groups of attendees.

We speak your language.

Whether you're an international client, or just catering to an international audience, sell to your customers in their native language and currency. We currently support 11 languages and over 135 currencies.

Multilingual ticketing

Ticket your event in multiple languages simultaneously. Not only do we provide our platform in multiple languages, but you can also provide your event information in multiple languages too. Currently supported languages include English, Spanish, Catalan, Dutch, French, Portuguese, Danish, Finish, Latvian, Russian and Georgian, with more available upon request.

Multiple currencies

Depending upon your territory, LIVE IT supports 135+ currencies, allowing you to charge customers in their native currency and avoid transaction fees. Funds can either be settled in your currency of choice (converted at the FX daily mid-market rate) or settled in the original currency, dependent upon your bank account support.

Show me the money.

The LIVE IT platform integrates with a wide range of leading payment processing providers, allowing you to take control of your money and receive payment for 100% of your ticket funds in advance of your event. Alternatively, payments can be taken via our Merchant Account with payment terms to be agreed.

Faster payouts

Setup your own merchant account in a matter of minutes and receive all ticket funds in advance, directly to your own bank account. No messy personal liability contracts required. We currently support integration with Stripe, Braintree, Paypal and Axcess.

Payment methods

We accept a wide range of payment methods supporting the majority of major worldwide providers, including Visa, Mastercard, American Express, Maestro, Discovery, Apple Pay, Google Pay, Sofort, iDeal and Paypal, with additional options available upon request.

The perfect date.

A match made in heaven for those with recurring events. Show your event dates on a single event listing or using our calendar view.

Easy setup

Create your ticket types once and duplicate across multiple event dates within seconds.

Easy management

Quickly browse across our calendar view to view booking reports and manage allocations.

Upsell, upsell, upsell.

Sell merchandise, parking passes, drinks tokens, or even cross-promote other events during the booking process.

One purchase solution

With our upsell functionality, you can sell any item you wish or cross-promote other events, all within one transaction. Allowing you to monetise the full extent of products at your disposal.

Allocation management

No complicated manual stock control. Manage your inventory from one central allocation, listed across multiple event pages. The customer is directed to a dedicated upsell listing, with multiple options available for booking.

Seamless integration.

Connect your tools to the LIVE IT platform, allowing you to better manage your booking data, open up to new revenue streams and value-added services. providing a better customer and client experience.

Insurance

Save money on your event cancellation insurance with Event Protect. When enabled, all tickets purchased are automatically insured by Event Protect. This means all of your customers are refunded the full value of the ticket in the case of event cancellation. The cost of the insurance can either be passed on to the customer or absorbed into your ticket price.

Bookings and data

Automatically sync new customer data to Mailchimp, receive booking notifications to Slack, or link to services such as Zapier with our webhooks. Looking for something more advanced such as linking with an external cashless RFID provider or ticketing agent? The LIVE IT API is now available for more complex requirements.

And many more features...

GDPR compliant

LIVE IT is GDPR compliant and we store all personal data and databases in the EU. Our system has the necessary features to enable you to collect GDPR-safe data.

Custom data collection

Add custom questions to the booking process to learn more information about your attendees, with free text, date selection, single & multiple choice menu options.

Discounts and affiliates

Offer discounted tickets and event registrations via email, URL, or code; Or set up individual URLs and sales tracking for your marketing campaigns and event promoters.

Analytics tracking

Easily assign your Google Analytics account to your event page, or manually include custom tracking code, such as Facebook Pixels and Google Tag Manager.

Multi-user access

Assign multiple user logins to your organiser account. Perfect for larger organisations and increased data security.

Group registration

Let attendees register and manage as a group or team. Ideal for runs, sports teams and charity events.

Charity and fundraising

Collect online donations from supporters on your event listing and apply to receive a lower LIVE IT service fee as a qualified nonprofit.

Booking restrictions

Limit and control the people that can book tickets by e-mail address or domain name. Suitable for pre-sales and private events.

Box office solutions

Sell tickets, registrations and merchandise with our Box Office web app using any laptop or tablet. Bring your own device or rental options available.

GUESTLISTS AND IMPORTING

Need to email your guestlist tickets? Our bulk upload feature has you covered. Need to import ticket barcode data from another ticket agent? No problem.

Printer support

Native system support for generating BOCA physical tickets, till roll payment receipts and conference badges. Bring your own device or rental options available.

Privacy & Security

Your customers, your emails, your data. We do not use your data for marketing, ever. We support two-factor authentication and you have the ability to anonymise booking and attendee records.

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