In the highly competitive landscape of seasonal attractions, delivering a magical experience is only half the battle. Behind the scenes, operators face the immense challenge of managing complex ticketing structures, ensuring flawless customer support, and running...
In the dynamic world of event management, success is measured not just by the quality of the content or the seamlessness of the logistics, but by the overall experience of the attendees. A key, and often underestimated, component of this experience is customer...
This year, we powered some of the UK’s most exciting and high-profile events, delivering seamless ticketing experiences at scale while raising the bar for what great customer service looks like. Our commitment to real humans, smart automation, and rapid support helped...
At LIVE IT, we believe ticketing and marketing work best when they operate as one. That belief has shaped everything I have learned over the past year delivering campaigns for major seasonal events across the UK. We go beyond ticketing to offer integrated marketing...
At LIVE IT GROUP, we’re proud to share that we’ve officially embarked on our journey to become a Certified B Corporation. A milestone that marks our deep and ongoing commitment to making a positive impact on people, the planet, and our wider community. Becoming a B...
2026 is shaping up to be the year of precision demand-shaping: attractions and seasonal events will win by directing who comes, when they come, and how much value they capture per visit. Below are the biggest shifts to plan for, followed by a concrete ticketing...
