When you’re running a venue, attraction, or festival, the gap between your ticketing system and your point-of-sale is more than just a technical inconvenience. It’s missed revenue, fragmented data, and hours of manual reconciliation that nobody signed up for.
That’s why we built our integration with Lightspeed, and why LIVE IT is the only ticketing platform that offers it.
ONE SYSTEM, FROM CLICK TO TILL
LIVE IT’s integration with Lightspeed’s powerful EPOS platform connects your online ticketing operation directly to your on-site retail, food and beverage, and merchandise sales. No more siloed data. No more end-of-night spreadsheet gymnastics. Just one unified view of every penny moving through your venue.
Here’s what that means in practice:
UNIFIED SALES DATA ACROSS ALL CHANNELS
Every ticket sold online, every drink pulled at the cafe, every book bought at the shop, all feeding into a single, consolidated reporting layer. You see the full commercial picture in real time, not after the fact.
ON-SITE POS FOR MERCHANDISE & F&B
Lightspeed handles the on-site side brilliantly – fast, reliable point-of-sale for retail, hospitality, and merchandise. LIVE IT handles the ticketing side – high-volume, complex event sales with reserved seating, timed entry, group bookings, payment plans and more. Together, they cover every revenue stream your venue operates.
CONSOLIDATED REPORTING THAT ACTUALLY MAKES SENSE
Stop piecing together end-of-night reports from three different systems. With LIVE IT and Lightspeed working as one, you get consolidated reporting that shows ticketing and on-site revenue side by side. Spot trends. Track what’s selling. Make decisions based on the whole picture, not half of it.
BUILT FOR VENUES, ATTRACTIONS & EVENTS
Whether you’re a museum, a seasonal attraction, a theatre running a bar and merchandise, or a multi-day festival with food vendors and VIP upgrades, this integration is designed for the reality of running a modern attraction.
SELL TICKETS & RETAIL IN A SINGLE TRANSACTION
With LIVE IT, purchases made through our ticketing platform can be seamlessly pushed to Lightspeed for payment. That means your customers can buy their tickets, merchandise, food and drinks, or any other retail items in one simple transaction at the point of sale.
No separate baskets. No duplicate payments. Just one smooth checkout experience that reduces queues, improves customer satisfaction, and makes life easier for your team.
WHY THIS MATTERS
Most ticketing platforms stop at the checkout. They’ll sell your tickets, send a confirmation email, and wash their hands of everything that happens once the customer walks through the gate.
But that’s not where the revenue stops. For venues and attractions, on-site spend on F&B, retail, and merchandise can represent a significant share of overall revenue and historically, that data has lived in a completely different world from ticketing.
We didn’t think that was good enough.
By connecting LIVE IT’s ticketing engine with Lightspeed’s EPOS, we’re giving venue operators something they’ve never had before: a single, joined-up view of their entire operation. Online and on-site. Tickets and tills.
AND THAT’S NOT ALL
The Lightspeed integration is powerful on its own but it sits within a platform that’s already built differently.
LIVE IT is the only ticketing platform that combines:
– Immediate Stripe payouts: your money in your bank account when you earn it, not weeks later
– Full data ownership: your customer data is yours. No sharing, no selling, no lock-in
– Unique group ticketing: a built-in viral marketing tool that turns your customers into your sales team
– Advanced payment plans: with a 97% completion rate, making higher-priced tickets accessible without the risk
– Multi-language, multi-currency: 11 languages and 135+ currencies supported natively
– Reserved seating with algorithm optimisation: maximise revenue per seat without the manual jigsaw
– Hands-on support and on-site training: included as standard, not a premium add-on
All wrapped in a platform trusted by 274+ active organisations across 60+ countries, and certified B Corp; because we believe in doing business the right way.
READY TO CONNECT YOUR STACK?
If you’re running a venue, attraction, or event with on-site retail or hospitality and you’re tired of juggling systems, we’d like to talk. Get in touch with the LIVE IT team to see the Lightspeed integration in action and find out how a unified ticketing and EPOS setup could work for your operation.
